Network Troubleshooting

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Network Troubleshooting

Login Error – A network-related or instance-specific error occurred while establishing a connection to SQL Server…..

 

network related error

This error comes on the login screen and can be caused by a couple of reasons and these are listed below together with the solutions:

SQL Service Startup

Microsoft SQL is database software that is used by Belina to store information that is related to all the processing in Belina. The SQL database has a service that needs to be started every time you turn on the machine.  The service is set to start automatically but at times Windows Operating system (especially Windows 8 and Windows 10) fails to start it automatically. If so there is a way to start it manually. The steps are below:

 

1.Press the Windows button on your keyboard button and whilst pressing it you press the R key to access the run command window.

2.Type in services.msc and Click OK

     Service search

1.Right click on service SQL server BELINAHRV2 and click on start (the instance name can differ but will contain the word BELINA)

         Services page

  

1.After the bar finishes loading it will disappear and then you can close the window and login.

 Service loading

Server name change

If the computer name is changed whether on a client to server environment or you Belina is only on one machine Belina will have this login error. Reason being that Belina software picks out a server instance-name which part of it is your machine name or the server machine. 

 

If Belina is only on one machine you can replace on server name the computer name with a dot (.)

server name change dot

 

If Belina is on a server to client environment (works also if Belina is on one machine) go to the server machine and open SQL server management studio on the Windows menu. Do not attempt to login.

sql instance

 

On the server name click on the drop down Menu and select <Browse for more…>

 

sql dropdown

Click on the + sign before the word Database Engine

database engine

 

Select the Database with the name BELINAHRV2 at the end or the one with the instance name set for your Belina databases and click OK. 

selecting database engine name

Copy the new Server name and paste it on the server name field on your Belina login screen.