Welcome > Why Use Belina Payroll?

Belina Payroll software has been written as a collaborative effort. We have professionally qualified software development and management personnel working in conjunction with dedicated staff all listening to and responding to the needs of our clients.

Belina PayrollHR is a feature rich software known for its ease of use.

Visual Basic.NET

Belina PayrollHR is written using the latest development languages, Microsoft Visual Basic.NET. This advanced programming language works seamlessly with Microsoft SQL, our chosen database software, and with Microsoft office suites thereby offering you a conflict free solution.

SQL Database

SQL has solid security features, has fast query processing, is widely used

Testing

All major version releases are comprehensively tested using state of the art testing tools before full release to our clients.

Upgrade Policy

We are continuously developing each module. We refine existing features and are introducing new features all the time. All enhancements are made available to clients on our website for free download.

This policy of making module upgrades available to clients, without charge, ensures that you are able to have the latest features and functionality.

We provide an easy to use, accurate and reliable software. This is the foundation of our excellent support service.

Our aim is then to empower the client to solve the problem themselves. We start off by providing one-on-one training. We then put a comprehensive range of detailed FAQ's and a comprehensive manual in the hands of the user. Only then do we need to mobilize resources to bring a quick resolution to the problem being encountered.

We provide email, telephone and Teamviewer support, and visit clients as necessary. All of the above service is provided by friendly professionals who know what they are doing.

Customer Care	Our staff are specially trained to provide, and be dedicated to providing, excellent Customer Care
Initial training	Initial training for larger clients is almost always done on-site, at your premises, on your computer and where your records are located.
Syllabus	When we do our training we take you through a detailed syllabus check-list and tick each topic off when it has been covered to your satisfaction before proceeding to the next topic. We would like to ensure that you are thoroughly trained so that whilst processing you have a good foundation to work from.
Sign-off	Training is only complete when you sign-off showing that you are satisfied
Implementation	We help you implement the system during the course of the on-site training. This means that the system is actually implemented by the end of the training period. You are not left to alone to go back and try implement the system yourself.
After-sales Support	We have put in place a whole range of support services to be available for you to call upon.
Telephone and Skype Support	All members of staff are trained to use Belina Payroll. The person answering the phone most often will have the answer to your question without enduring the inconvenience of having the call transferred a number of times.
On-site support	We have a number of support personnel who are equipped to travel to your premises to assist you where necessary. This is arranged by appointment and charged on a time and mileage basis (minimum charge - one hour).
Office-based support	If you are able to bring your computer to our offices then we have a number of support personnel on hand to assist you with your queries. No appointment is necessary. Clients are served on a first-come-first-served basis. Charges are raised on a time basis (minimum charge - 30 minutes).
Teamviewer support	Teamviewer support is often the the quickest and convenient way of having a support person assist you on your payroll. Charges are raised on a time basis (minimum charge - 15 minutes).
Email Support	Email support@belinamail.com with any support query that you may have.
Facebook	Our Facebook page keeps clients abreast of what has been happening with Belina itself and the processing environment that we are working in.
Web Support	There are a number of support facilities afforded by our website https://belinapayroll.com/ such as the ability to download program updates, statutory change advice and procedures.
Help and manual	the comprehensive help and manual is only a click away.
FAQ topics	cover all aspects of payroll processing but also practical tips on general payroll processing for your industry.
Video tutorials	Video tutorials have been created to give a visual presentation on how to perform different functions in the payroll. These video tutorials are available separately on CD, but many are also built into this Help and Manual to assist you, or a new member of staff, become familiar with a particular aspect of system usage.
Chat Platform	The Belina Chat Platform is a quick messaging platform that allows you to chat with a consultant and gives you quick support.
Self Service Portal	The self service portal is a platform that allows users to access FAQs with the solutions quickly. It is an ideal platform to also submit POPs with instant clients getting instant Registration details.

Data Transfers	Data transfers to Banks, Pension Funds, Medical Aids, Accounting software.
Ease of Use	Ease of Use and functionality combine to produce a powerful management tool.
Fraud and Error	Control features assist in reducing the amount of fraud and error that may occur.
Help and manual	Our comprehensive Help and Manual is only a click away.
Modules	We have a suite of integrated modules that cover payroll, Human Resources, electronic time management as well the employee online portal (Connect Module) giving employee's direct access to HR functions.
Reports	Comprehensive reports that can be viewed, printed or exported in several formats.
Service	Dedication to Customer Care and provision of excellent training, implementation after sales support service.
Tax	Automatic computation of FDS taxation, production of P6 forms and ITF16 data transfer.
Video tutorials	Video tutorials have been prepared, many of which are included in the on-line Help, or available to view on YouTube, that are designed to assist you, or a new member of staff, become familiar with particular aspects of system usage.

Belina PayrollHR is designed to the highest quality standards, yet is very competitively priced.

The quoted price is FULLY INCLUSIVE. There are no additional charges for:

•additional modules that that work within the payroll, such as the pay increase module, although you may decided to purchase the Time Control, Connect and Human Resources modules.

•data sets ( you can have an unlimited number of payrolls covered by the user licence).

•Training, this is included in the quoted price.

•Telephone and email support (Business Hours)

•Emergency hotline

•Software updates.

Belina PayrollHR comes bundled with:

•HR Module (Central version)

•Links to popular accounting softwares

•Loan Module

•Leave Processing

•Customised Report List

Add-On modules:

•Belina Inspire Human Resources

•QTime Control Software links directly with the Belina Payroll Module and Biometric Terminals.

•Connect Module