There are a number of error messages that display when
Medical Aid
Error messages display when running the Calculation Routine if medical aids have not been set up correctly, in the following instances:
- Where the type of member is not setup for the given 'Medical Aid Scheme'
- Where the 'Commencement Date' in the Employee Master is set before the 'Effective Date' of the medical aid scheme.
To correct this:
- Go to the 'Edit' then 'Medical Aid Schemes'
- Select the scheme and click 'Change'
- If there is a member not setup click 'Insert' and enter the details for the type of member eg. 'Dependent <18'
- If the commencement date has been incorrectly set as a future date then change the effective date to the date when the medical cover commenced.
- Once this has been done re-run the Calculation Routine to ensure that the error message does not re-appear.
NSSA
Error messages display when running the Calculation Routine if the NSSA limit and threshold amounts have not been set up correctly, in the following instances:
- Where the Payroll rate and the interbank rate used for calculating the NSSA on a USD/Multicurrency payroll are different
- Where the default NSSA limit of 99999999999 has not been changed and replaced with the correct current NSSA limit amount
To correct this:
- Go to the 'Process menu option' then 'Calculation Routine'
- Once it opens a dialog box will pop-up and populate it with the correct amounts for NSSA limit and the threshold amounts '
Tax Tables
An error message will display when running the Calculation Routine if employees are on different tax table types
To correct this:
-Take a Backup
- Go to the 'Data menu option' then 'Bulk Routines'
-Select 'Employee Master File Changes'
-select and tick 'Tax table type'
- on the tax table line use the drop down under New value and choose the tax table type you are using in your payroll